Returns and refunds

All Sales Are Final

Due to the perishable nature of our baked goods and the custom-made nature of our products, all sales are final. We do not accept returns or offer refunds for change of mind, incorrect orders placed by the customer, or orders that are not picked up as scheduled.

Damaged or Incorrect Orders

Your satisfaction matters to us! If you receive an incorrect order or your items arrive damaged, please contact me within 24 hours of receiving your order. Include clear photos of the items and packaging so I can review the issue and determine an appropriate resolution.

Cancellations

Orders require at least 5 days’ advance notice. Because ingredients and supplies may be purchased and preparation may begin before your order date, cancellations are not guaranteed. Refund eligibility, if applicable, will depend on the status of your order at the time of cancellation.

Shipping Issues

Once an order has been shipped, delivery delays and handling are outside of our direct control. Please contact me if your order arrives damaged so I can review the situation.